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I made a purchase from them and 2 months later, I still did not receive my order. Trying to communicate with them is like trying to communicate with a 2-year-old who does not speak your language. They are absolutely useless and will not try to help you at all. They would not send me my items refund my money, so I had to get my bank to refund my money finally. This has been a nightmare of an experience and I am surprised that this company is still in business. I truly feel sorry for anyone who does business with them.
Julisa G.'s review of Banggood earned 5 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Julisa G,
Sorry for the unpleasant shopping experience.We have to explain to all the customers here that if customers did not receive an item after 2 months it was sent, we would surely resend or refund. Could you please offer your order number or email address you used for order? We will investigate the dealing process of your case and improve our customer service.
Best regard,
Banggood Team.