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I am builder and I have bought over 200 Samsung appliances. The product is as unreliable as the company. Called the Samsung customer service and they will tell you "I am sorry" every 5 minutes and you will never anything done. Among many issues, I have a refrigerator that has a cooling problem. Samsung sent a repair person and they deem the appliance unfixable. Samsung Insist that I find a repair person that can fix it.
Tip for consumers:
Know if you buy Samsung appliances, you can not count on them to take responsibility for their products
Products used:
We buy appliances in bulk, the next time we will consider LG or Miel
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