This customer service staff has literally ZERO power to provide customer service. I placed an order over the phone and repeated my shipping address THREE times because she kept spelling the street wrong. The order finally went through and when I was notified that it had shipped, the address was wrong! When I called them they told me there was nothing they could do about it. Absolutely ABSURD statement from the company who did the shipping AND the fail. So I am out the money as my package will clearly be stolen. I deleted the app and will never order again.