Thumbnail of user juliettev

juliette v.

1
Level 1 Contributor

Contributor Level

Total Points
288

2 Reviews by juliette

  • Engtaobao

7/5/14

They are the main suppliers for all the other "cheap" clothing websites, so they offer even cheaper prices. They are at least honest about the quality. All items were shipped and arrived. No trouble with payments.

  • DressLink

7/16/14

HORRIBLE!
Quality is bad, if you are lucky enough to even get your order. The colors are off, materials are different than labeled.
Worst part, I ordered for nearly $100 worth and they took 2 $100 payments from my account! I have e-mailed them several times, and everytime i get back an automated reply. One time one "helen" sent me an e-mail that she would look into it, she asked for my account number. I don't keep money on this account anyway, just if i want to shop online, so this time it was empty, so I gave her the number. The same NIGHT(!) someone tried to withdraw a large amount from my account in CA (even though I am in Dubai and my account is in the UAE). Bank flagged this and fixed it, but DO NOT TRUST THEM!
They will steal your money and give you bad quality!
Go to Engtaobao.com instead, they are the main supplier for ANY clothing website!

UPDATE: Dresslink has replied to this review saying they wil "deal with it"
I will post another update once any action has or has not been taken.

UPDATE: After a few emails back an forth, I was promised a refund (again) within 3 working days. Naturally, it was not there after 3 days, however, today (one week later) I DID actually receive the refund.

I gave dresslink one more star for actually taking action on this, however, given that the whole process took nearly 6 months, it is not the best site and customer service to deal with.

Thumbnail of user dianal12
Sunny L. – DressLink Rep

Hi, this is Diana from Dresslink. Could you send me your email address or order number please? I will handle this.

juliette Has Earned 8 Votes

Juliette V.'s review of DressLink earned 6 Very Helpful votes

Juliette V.'s review of Engtaobao earned 2 Very Helpful votes

juliette hasn’t received any thanks yous.

juliette doesn’t have any fans yet.

juliette isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user franceneb11
11/27/22

I had ordered dresses and despite having confirmation of return through the post office they...

Thumbnail of user lyndae63
1/27/22

I ordered UGG boots for a Christmas present. From Dress Inn. I was sent one size 6 and one size 3...