Juliette M.

I ordered those items a month and a half ago from this site. I am completely aware of covid impacts and so they told me shipping would be 4-6 weeks. I initially only received an email about one item I purchased with an unreliable tracking number. I waited the 6 weeks and then emailed as I had received no updates, and hadn't even received an email about the second item shipping. I reached out to customer service and they barely helped or offered a refund but rather gave me no timeline and sent me another unreliable tracking number. They told me it could be another 6 weeks and that my second item "was not even made yet" to which I requested a refund as I was told it would arrive much sooner. They ignored my email and have done nothing helpful when all I asked was to provide a ballpark of when the items would arrive as I had waited the 6 weeks and the tracking number said it should have been delivered by now. I am very disappointed as I was extremely excited about this website and the clothes, but I do not recommend shopping here as I was scammed.