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Juliette M.

  • 1 Review
  • 11 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since May 2020

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

1 Review by Juliette

5/16/20

I ordered those items a month and a half ago from this site. I am completely aware of covid impacts and so they told me shipping would be 4-6 weeks. I initially only received an email about one item I purchased with an unreliable tracking number. I waited the 6 weeks and then emailed as I had received no updates, and hadn't even received an email about the second item shipping. I reached out to customer service and they barely helped or offered a refund but rather gave me no timeline and sent me another unreliable tracking number. They told me it could be another 6 weeks and that my second item "was not even made yet" to which I requested a refund as I was told it would arrive much sooner. They ignored my email and have done nothing helpful when all I asked was to provide a ballpark of when the items would arrive as I had waited the 6 weeks and the tracking number said it should have been delivered by now. I am very disappointed as I was extremely excited about this website and the clothes, but I do not recommend shopping here as I was scammed.

sarahg652
Sarah G. – Muse Boutique Outlet Rep

Good afternoon,

We would appreciate if you removed your review as it does not pertain to museoutlet.com but shopmussier.com. We have all our products on site and ship out next business day. Thank you for removing your review.

Warmly,
MBO Staff
www.museoutlet.com

Juliette Has Earned 11 Votes

Juliette M.'s review of Muse Boutique Outlet earned 11 Very Helpful votes

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