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juliet246

Julie T.

Contributor Level

Total Points
262

2 Reviews by Julie

710 Views
10/16/17

Customer service is shocking and trying to get anywhere. I cannot review the products because it has been allowed and dismissed the fact the rep has in my eyes ripped me off then used my sachets herself. If this is deemed as acceptable for an employee then I'm glad I'm not going to be a customer. But I am down a lot of money and my story is not being listened to. I have every bit of valid proof I need. My product should have been delivered to myself in the first place. I double checked this. It's not my fault the reps order was compromised and a solution had to be found. At least listen to what happened. I already know the original order somehow never went through. But that was not down to myself or my card and money. My order was settled and it was a full 4 month order. Really disappointed.

469K Views
6/24/17

Shocking! They do take your money then won't budge on refund.
Wish I had looked at reviews before any dealings.
It was freezing and constantly won't let you skip. They then take your money... and that's it.

samarb
Samar B. – JustFab Rep

Hello Julie,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A member of member service will be in touch within 48 hours.

Best,

Samar

Julie Has Earned 2 Votes

Julie T.'s review of Juice Plus earned 2 Very Helpful votes

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