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Julie S.

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Experience: Home & Garden

Member since December 2014

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1 Review by Julie

12/16/14
BE WARNED! Do not order a large item of furniture from this seller. I received this couch in a damaged condition, and they did NOTHING to help with the return. They insisted that not only was I responsible for getting it back to them (making all the shipping arrangements, etc.), but that I pay for the shipping also. I even sent them photos of the damage, as they requested. Customer service was not in the slightest bit helpful, taking NO responsibility for anything. I ended up having to eat it, because the shipping company required it be on a pallet as it was not in a box (the box was so dilapidated and damaged when they delivered it that it broke apart and I had to throw it away). Not only was the couch damaged, but it was very cheaply making, scuffing at the slightest brush with anything. I recommend you do NOT order from this seller.

Tip for consumers: Do not order from this company. If you have to return it, you WILL regret it, especially big ticket items.

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