Julie M.

I wanted to point out the response by Wilma from Herroom to my review. She slanderously stated that I was deceptive, and I want to make sure all of you take a look at what she had to say! Its really unbelievable. She also stated that I was disrespectful by calling in to make sure this was taken care of?! Wow. I had to call several times in order to get these items refunded! Let me assure you that everything I said in my review was true, and this company is the absolute worst that I have ever dealt with in my life. There is zero customer service! These people flat out accuse YOU if there is any problem with an item! Unless you feel like going through what I went through to get my items refunded (there were several that I sent back with the one defective one), then DO NOT BUY FROM THIS COMPANY. Its clear by Wilmas response to me how they treat their customers they do not care to please you or make things right. Im thankful that I was able to somehow get them to refund me, but it was the worst online experience Ive ever had. (EDIT: I didn't realize that writing this would delete my old review... but you get the gist. Summary is that they had NO intention of taking back my defective bra. NONE. I was literally going to have to keep it and eat what I spent! I guess my persistence (which Wilma called 'disrespect') was what granted my actual return. As you can see, Wilma asked me to shop elsewhere... LOL... which is NOOOO problem! NO WAY I would EVER order from this ridiculous 'company' ever again! Rude, accusatory, lying, thieving jerks!