I ordered few items with expedited shipping, it's been five days and the order is still in process. I need those item for an event seven days from today. How do I contact light in the box as there is no contact information on their website, not even live chat.
We sincerely apologize for the inconvenience. Please note usually customers get in touch with customer service by submitting ticket. I guess you're not familiar with that so you haven't submitted any ticket to us yet.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14004551
Dear Customer,
We sincerely apologize for the inconvenience. Please note usually customers get in touch with customer service by submitting ticket. I guess you're not familiar with that so you haven't submitted any ticket to us yet.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14004551
Sincerely,
LightInTheBox Customer Service