Julie S.’s Reviews of FreeShipping & more

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11/19/16

I signed up with freeshipping.com last year. They had an ad on Ebay's web site for $10.00 if you signed up. Be very careful because they make it look like you will get 10% back when you go through their site, but many, many stores are not signed up with them; even though they have links to use as if they are a part of freeshipping.com.

Tip for consumers:
if you are using a discount coupon to make a purchase, you will loose the 10%. It also takes forever to get a response if a purchase didn't capture. If you are making purchases that you have to pay to send them back if needed; this will be beneficial. If not don't waste your money. If you do, don't say you weren't warned. Happy Sopping.

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Thank you

FreeShipping C. – FreeShipping Rep Over a year old

Hi Julie,

We're sorry to hear your experience with our site was not so great. We'd love to help explain how our site works to clear up any confusion about the 10% cash back!

We have over 1,000 retailers on our site that qualify for 10% cash back. In this case, you will see a header that signals its cash back eligibility on that retailer's brand page. If one of our retailers does not qualify for cash back, you will see a blue banner tied to that retailer that reads, "REBATES ONLY". This means that this retailer does not qualify for cash back, but you can still claim free shipping and returns at this store.

As long as you use a coupon that is offered through our site, you will still earn the 10% cash back at that retailer. If the coupon is not available on our site and is only offered by the retailer itself, we simply cannot track your purchase data and reward you the 10% cash back you earned.

If you have any other questions, please feel free to reach out to us at customerservice@freeshipping.com. Thanks so much!

Sincerely,

The FreeShipping.com Team