julies1032

Julie S.

1
Level 1 Contributor

Contributor Level

Total Points
161

3 Reviews by Julie

1/15/22
Verified purchase

Ordered from them a long time ago. No one will answer me and I have no received my purchase. They stole my money. It shows on instagram they have read my messages and are refusing to respond or reimburse.

Tip for consumers:
Purchase from anywhere else. I wish I could leave no stars. Being ignored and scammed during a pandemic and very cold weather does not feel good. I thought this site was legit and my dog would have something to do .

Products used:
My order did not show up.

Service
Value
Shipping
Returns
Quality
7/27/20

My card was charged over $300 for the bridesmaid dresses I ordered. I did not get a confirmation email, there is no tracking number and when I type in the order number it says it does not exist. They will not answer any calls or emails. I was scammed and have no bridesmaid dresses. Terribly upset.

34.5K Views
1/24/20

I got in contact with someone and they were able to assist me with my needs which was a relief. I appreciated their flexibility with me.

socialm4
Social M. – Getaroom Rep

Julie, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.

Julie Has Earned 1 Vote

Julie S.'s review of Indigo Pet Co earned a Very Helpful vote

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