Thumbnail of user julier79

Review F.

4
Level 4 Contributor
Canada

Contributor Level

Total Points
4,860

How I Can Help

Product and company reviewer

33 Reviews by Review

  • SpiritualNetworks

11/21/16

I had been an active member since 2011, participated and shared my own work with their "community". Randomly my account was deleted, no explanation, I contacted them more than once as to why and wasn't even responded to. I was blocked from the Facebook page as well.
I am a level II Reiki practitioner, active in the spiritual community and I host events, meditations, classes etc. I don't think there is anything spiritual about the way this site conducts business. All events that were shared with Spiritual Networks were FREE of charge to spread love and light, which in theory should be the foundation of anything that calls itself a "spiritual" anything.

Tip for consumers:
Just don't. Find a better legitimate community . Try Soul Healing Light on Facebook.

Service
Value
  • Plenty of Fish

11/21/16

Catfish central! Very few real people on that site. The longer you are on it the more crap you have to deal with. People use it as their own way of getting revenge on people they don't like or people that wouldn't date them or broke up with them. Pathetic people try to exploit anyone who is legitimately looking for some kind of relationship.

  • Armor-X

7/2/18

I purchased what was advertised as a rugged case. This case came with a built in clip and seemed perfect as it was shown in use while biking and hiking.

When the case arrived it was nothing like the site advertised. It was cheaply made, thin flimsy plastic. Two fingers easily ends the case in half... tell me what that is protecting. The clip was also quite cheep and simply glued on to the case, the hole for the camera not even the correct size.

I contacted the seller for a refund as the item was not as described. I was given an address and told when I provided a tracking number they would issue a refund. After going to the post office I discovers it would cost mote than the cost of the item to return it, $45 CDN in fact.
I opened a dispute with PayPal and lost because I didn't accept a partial refund. I have photos of this item but nothing was considered by PayPal as they determined it was buyers remorse however if the item had been accurately described there would have been no purchase. As recommended by PayPal I contacted the seller again to try to get a refund. I was emailed back by someone named Jenni asking if I would accept half the amount refunded. I agreed in order to recover at least some of my money. The next day I received another email from a Mr. Ng once again telling me to return the product to that same Hong Kong address that would cost $45 CDN with a tracking number for the refund. I am still perusing reporting this scam with PayPal and consumer.gov so hopefully nobody else gets ripped off and scammed out of their money.

Don't buy anything here. It's all a scam and they are making money off the fact that you can't return it. I don't know why PayPal fell short on this one usually they do so well protecting purchases. Buyer beware this is not where you want to spend your money!

  • Hippie Shop

6/7/18

If you're like me and into this particular style you'll find a lot of the clothing you're looking for on this site. No problems with the transaction or the shipping for my purchase but I found the quality to be lacking.

I purchased a sundress and a purse. The first time I took the purse out the button fell off, not a huge deal but not something you want to fix on day one. The hem of the sundress came undone after the first washing on the delicate cycle. I understand you pay more for trendy vintage-like items but I would have expected the quality to be there. When you purchase an item you love you want to be able to enjoy it as much as possible not be afraid to wear it. I guess I just expected better.

Service
Value
Shipping
Quality
Thumbnail of user anthonya572
Anthony A. – Hippie Shop Rep

Hi Julie, We are sorry you were disappointed with quality of the products you received. We are a retailer so we sell products from many different vendors. We always strive to provide the highest quality items at the best prices but unfortunately from time to time some may fail to stand up to that standard. That's why it is so important for us to receive feedback so we can address the issue with the manufacturer or possibly discontinue the product all together. So thanks for the heads up, but we want our future customers to know that you can't put all of our products in the "bad quality" boat. It's just not the fact!
That being said we offer a money back guarantee on all of our products, they can be exchanged or returned for any reason.

  • ScrubsCanada.ca

1/17/19

I've ordered twice from this company, both times it took about a month for them to process and ship my order. That's a long time to wait on work clothing. I wasn't very happy the last time I ordered but I try to shop in Canada so I figured I'd give it another chance.

When my order finally arrived it was apparent that the sizing guide was completely wrong and the item quality was nothing like the picture so I would need to return or exchange one pair of pants. Despite the large add on their site saying they pay shipping both ways no return labels were included. I tried to find information about returns/exchanges on their site but you have to email them.

When my email was returned I was told if I wanted to return the item for a refund I would be responsible to send it back and also if subtracting that item from my order I would be responsible for shipping for the original order as it was now below minimum for free shipping.

If I wanted to exchange the item I had the option of paying for the item to exchange it first then receive a total refund once they receive my returned item. Or I could ship the item back and wait for them to process and then ship my exchanged item.

So basically

Pay to return item
Or pay to exchange and in about 2 months you'll have your new item and a refund.

This will be the last order I place with them. It's just too inconvenient, takes too long and the prices are too high. At the end of the day I can get the same scrub pants on Amazon for cheaper, in two days, no hassle. I've already purchased and recieved the same pair from Amazon because I need pants for work I haven't got months to work this out.

**Update** I chose to opt for the exchange. After another week of back and forth with their customer service rep Alyssah, I can say that I'm even more frustrated with this companies process and their lack of decent customer service. I was told I have to pay the balance on my exchange before they would even send me my labels to return my item and given a phone number to call to process payment. I had to send an email back asking for an invoice or their PayPal address as my original payment was through PayPal and at this point I certainly don't feel confident enough to call this company and give them my credit card information.

I was sent a link to process the payment... and the link didn't work. I had to email them again to get one that worked. Fastforward 5 more days... still no labels. Once again I had to email them saying I made the payment and where are the labels.

I'm predicting two months by the time I send back my item and wait for them to process and ship my new item. I've changed my rating to a 1 because at this point i'm beyond frustrated and I don't recommend anyone shops here.

  • The Rotten Fruit Box

11/11/18

I opted out of the subscription and ordered a single box to give this fruit a try. I liked the story and mission behind this company and who isn't looking for healthy snacks, right?

I decided to try a virety of the fruit so I ordered strawberries, raspberries, apples, bananas and peaches. The strawberries and peaches were recommended by other customers on the site so I made sure to include those in my choices.

It took about a month from when I ordered for it to arrive. That seemed fairly reasonable considering the site was warning about a 5 day shipping delay and a Canada Post strike although many others were complaining about shipping speed.

I was excited when my box arrived but that kinda dissipated when I started opening the pouches. I started with the peaches, when I opened the pouch it didn't smell like peaches but like some kind of tea and they tasted just like the smell. Rather dissapointing.

The bananas were the same but they do have a slight banana taste. A bunch of the banana slices were stuck together and they crumble when you try to separate them.

The apples were also disappointing in flavor. I like the shape more than the standard apple chip but they lack the flavour compared to other brands I've tried.

However the raspberries and strawberries are really quite delicious. The only problem with them is a lot if them got smashed in shipping, theres a lot of red powder in the pouches.

I'm not sure if I'll order again but if I do it will be a strictly berry order and I wouldn't go with the subscription. It's a nice treat but I'm not sure the cost and benefits are balancing.

Thumbnail of user custodiof1
Tony F. – The Rotten Fruit Box Rep

Hi Julie!
I am sorry to hear that your first experience with us wasn´t the best and we didn´t live up to your expectations. There was a Canada Post strike that impacted shipping times considerably for our Canadian customers. As far as the snacks you didn´t enjoy, send us a quick email and we will have them replaced for something else or for the same fruits, should you wish to try again. As you mentioned, they are some of our most highly rated fruits. Thank you

  • Aniksappliances

1/18/19

My order was delayed for quite sometime due to a manufacturer backorder. There were times I wish there was better communication about the delay, however once the item was available everything went quickly and smoothly. I would shop here again.

  • PayPal

8/17/20

I've been a PayPal user for many years and try to use PayPal for all my purchases. You know your purchase is covered and your payment information is kept safe. If for some reason you do have an issue their customer support team is super friendly and ready to help. No matter the issue they have your back so you can shop with confidence that you won't fall victim to an internet scam.

  • Skip The Dishes

8/6/20

Placed an order one Sunday afternoon and the order that was delivered was the completely wrong order. It had about 6 meals and I ordered 1. The delivery guy spent 10 minutes sitting in the driveway on the phone before bringing up the order and was very rude when I told him it was messed up and I wouldn't accept order. He then sat in the driveway for another 15 minutes, took the food and left. When I contacted support later I found out that he marked the order delivered. Nice lunch for that guy, I guess.
When Skip or the restaurant mess up your order the driver has nothing to do with anything, you have to attempt to get ahold of support to get credits for what was wrong with your meal if they deem it worthy of credit.
I Contacted support and managed to credits and I still had to re order and wait all over again for it to be delivered by another driver.
When that order arrived it was still wrong, the sauce for both my burger and fries was missing. So essentially ruining my whole lunch. Now 2 hours later I contacted support again and said I wanted my money back not credits. They wouldn't refund anything but the $0.50 for the sauce, despite the fact that sauce isn't eaten alone. I mean that's like being shorted the burger bun and being offered $1.00 for the bun itself. I asked to speak with a supervisor and was told one would call soon.
The next day I contacted chat again regarding no call from supervisor and I was told it would be 24-48 hours for a call from a supervisor, which was not what I had been told but I figured that meant I'd receive a call the next day.
Two days later I still didn't receive a call so I contacted chat support again and was told it had been busy and the supervisors were a bit backlogged.
I then decided to send an email incase the message was not being relayed by the chat agents. Again I heard nothing back.
Every couple days I have messaged support on chat. I keep being told this has been escalated. By the 5th time the agent actually asked for my phone number (first time after all the so-called reports and escalations.), I was convinced this would be the time, but no.
So we are now just short of 2 weeks waiting. It's clear that customer service is not a priority at Skip and they don't care about regular customers. Ordering lunch shouldn't be a game of chance and at the very least someone has to take responsibility for the problem. The resturant has removed the option to comment or complain about orders from Skip in the past couple weeks, (I generally leave good reviews after my meal.)
I can bet that I will never hear from them but I will continue to try to speak to the supervisor on principle. I definitely will no longer be using the service, things have gone down hill from when they started, perhaps that is why you can no longer look up a phone number to reach them and the agents won't give you one.

Service
Value
  • Lotus Leggings

6/7/18

You will see a lot of adds on Facebook for these leggings. They appear to have great quality leggings in tons of colours and patterns that look amazing on all sorts of people of different shapes and sizes.

Then there's the price... a bit high but if you poke around a bit you can find leggings on sale or a promo code for a discount, so that part is not bad. Free worldwide shipping... great! (it does take awhile so patients are required here) Once you place an order they send you an email offer for a lifetime discount for a small fee. Kinda makes you wonder why they are so quick to just give away these discounts, what are these leggings actually worth?

Then finally your leggings arrive and it's a complete disappointment. The quality and colours are nothing like the photos on the site. All the leggings I got were white on the inside so you see white and even through the pants with any little stretch. If you follow the size chart you will receive pants that do not fit, even going up a size they are very tight. Once you wash them once the colours fade even more.

It's really too bad as the designs are nice and what girl doesn't love a good pair of leggings? Save your money there are better options out there! Even cheep leggings from discount department stores will give you better results!

  • Bath & Body Works

10/19/20

Bath & Body Works has some nice products, however if you're a Canadian customer the website is quite lacking. All you get is a store locator, a few photos of current promotions and a place to sign up for emails and coupons (which doesn't always actually put you in the system.)

If you visit their Facebook or Instagram profiles and check out the comment section you'll notice comment after comment from customers asking for a Canadian site to purchase items through. The company simply invites you to purchase them from the US site... wonderful that only increases the prices based on both exchange rate and the shipping. Although not a new issue, with current pandemic conditions one would have hoped that it would be the push needed to finally get the Canadian shopping site... but no such luck.

I signed up for the US coupons and tried to make a purchase through the US site, however it would not accept the cupon due to the Canadian shipping address, so no cupons either. It really makes you feel like they just don't care about their Canadian customers.

  • Casper

8/31/20

After going through way too many pillows for one person in several lifetimes I finally decided to give the Casper Standard Pillow a try. They give you 100 nights to try it out so I figured I had nothing to loose.

The shipping is free and my pillow arrived in 2 days. The roll up the pillow to box it so there is less packaging and it poofs right up when you pull it out.

You can see right away that it is well made and there's an inner removable pillow to help keep its shape and keep it fluffy.

I absolutely love this pillow and Im going to purchase a second one for the other side of the bed. It's like sleeping on a cloud. I think for my next bed I'll give the mattress a try.

Service
Value
Shipping
Quality
  • Tentree

11/24/18

Great company that sells good quality products for a purpose. Many items are made from recycled materials and they give you a code so you can go online and choose what project or country your purchase is impacting. A positive product review will earn you a discount on your next order and shipping is very fast. Buy things here.

  • The Running Room

7/6/18

I buy all my running shoes from here. One of the few sites that carry a wide selection of Altra running shoes (the only brand I wear due to the special toe box). Simple and quick to order, free shipping on orders over $150 and free returns - although I've never had to return anything.

  • Chakrasmeditation.us

6/7/18

An add for free bracelets will come up on Facebook. Don't click it! I have never clicked on this add but somehow they got my email. I easily get 10+ emails from them per day.

When you visit the website http://chakrasmeditation.us and search for a way to contact them or unsubscribe you find a broken link under the contact us section.

I sent them a message on Facebook informing them that their site contained a broken link over 2 weeks ago and asking to be removed from their mailing list. I was told I was removed however instead they gave my email address to several more spam sites and I now receive over 40+ spam messages per day.

I've reported this spam activity to both the Canadian and US government as well as Facebook. If you see these ads report them don't click them!

  • EasyFeet

10/14/21
Verified purchase

After trying out 3 or 4 pairs of insoles for my work shoes I stumbled upon these and they are amazing. My legs and feet are much less swollen and feel so much better. They are affordability priced and come with a 90 day refund (even if cut to size) and a 1 year warranty. They ship through Amazon but you can order from their site or Amazon. Give them a try!

  • Canadamoldtestkits

9/16/21
Verified purchase

This buisness is supposed to provide a service where you can obtain a test kit and check suspected mold in your home to determine if it's dangerous. I ordered a kit which cost about $5. A month later I received the kit and followed the instructions and promptly sent the kit back with the sample. I was pretty uncomfortable with they way they aquire payment as I was instructed to write out my credit card information on this form I was mailing out. However I'm concerned about my health and that of my family.

The sample was to be sent to a location about 4 blocks from my home. I considered dropping it off for faster service but was unsure if they had a system worked out with the postal system for mail so it doesn't get damaged.

1 month later I have heard nothing and my credit card was never billed. (It costs about $40 per sample to be lab tested). I sent an email and received no response.

A few days later I called. The man who answered the phone was very short and rude and basically said they didn't have it and provided me no solutions. I said I was uncomfortable with my credit card information just floating around somewhere. This didn't matter. I asked that a new form that is to be included with the sample was emailed to me so i could send another one ( the kit comes with multiple lift tapes but only 1 form). That was apparently a big ask and he huffed as he agreed. I then asked if I could drop off this sample and his response was "i recommend it" So why is the instructions to mail it?

I never received the email and will have to call again. Something not right about this. Perhaps in another month I will find out if my home is safe I can only hope extended exposure isn't an issue.

Tip for consumers:
Don't be in a hurry for results.

  • Shoesforcrews.ca

8/11/21
Verified purchase

I have been ordering non-slip work shoes from Shoes For Crews since my first job at McDonald's; so 20 years or so. They have good shoes in a variety of styles and I always found them better than other non-slips from other companies, you can wear them for 60 days and if they don't work for whatever reason you can exchange them.

My most recent experience was terrible in terms of customer service. I emailed the company to see if they shipped to PO boxes due to package theft in my neighbourhood. I waited a week and a half with no response so I placed the order. Rather than looking at the address the company sent it out despite not shipping to PO boxes. Ok, fine, so I had to deal with Purolator and wait an extra day to claim my package. No hig deal.

The shoes were a croc style clog and stretched out so much after the first couple shifts that I wore them so I had to send them back for an exchange. This original order was July 7,2021.

On August 2 I received notification by email that my smaller replacement shoes were shipped and they provided me with a tracking number. The shoes are supposed to arrive within 5-8 buisness days. I eagerly watched both Shoes For Crews Tracking Page and the Purolator tracking. It went from no information back to the information from my previous shipment to being in the city to back to old information and finally to a bunch of 0's in the tracking. I was eagerly awaiting Purolator to update their status saying they needed more address information to correct the PO box issue but it had not been scanned into the system. I had also asked for the address to be changed to my billing address when I returned the original pair but that was not done either, dispite both an email to the company and a note that was on the packing slip that indicated if I wanted to return or exchange.

August 9th having no notification of my package arriving I contacted Shoes For Crews to see where my shoes were. The CSA went through all kinds of checks and submitted a ticket with Purolator that was supposed to be resolved in 24-48 hours at which time I would recieve an email.
48 hours later (August 11th) I had received no email and had to contact customer service yet again.
After waiting for the agent to do more checks I was told a refund had been issued and I would have to order the shoes again. When I asked why I wasn't notified of this I was simply told the refund was issued on August 5th, prior to me contacting customer service the first time. They had no apologies, never offered me credits, a discount or faster shipping to rectify the problem. It has now been over a month since I needed new work shoes, my current ones have worn through the bottom and my feet are killing me. I feel badly for anyone just starting a new job needing non-slip shoes and are unable to work without them and those that had to go out and buy a pair somewhere else while waiting. I'd love to include a photo but I am once again waiting for them to send out my shoes.

  • Mnsi.net

6/2/21

I have been an MNSI customer for years since they were a small company and the service has always been excellent. Since then they have greatly expanded and are now the provider of the fastest internet in the area and have grown considerably. Their prices are always fair and never an issue with service. The technical support team is always available, personable and will guide you through whatever you need. Even with all the growth it's still like dealing with a small company. Highly reccomended if you are in the area.

  • PatchMD

6/2/21
Verified purchase

When I placed my first order everything went smoothly, I had no problems online and was very happy with the product. I went back to the site to order more and they were having a sale so I decided I would try out a couple of other types of vitamin patches. The website was very slow to load and I kept having issues with items I placed into my cart disappearing and having to re-add them. I had to restart the checkout process a couple of times because the site was buffering and never seemed to recover. I placed my order and immidatley after receiving the confirmation noticed that a couple of items were missing (I didn't realize the price was incorrect due to the BOGO sale, currency conversion and just generally being frustrated with how long the ordering process was taking this time around - my bad.)
I immediately tried to message the company from their chat on their page but was given a leave a message form. I filled it out explaining the situation and that I'd like to either add product or cancel the order so I could start again and not have to pay the flat rate shipping fee again. I did not hear from the company and waited until the weekend and the holiday Monday and sent another message through the chat option first thing Tuesday morning. Tuesday evening I received notification that my order was shipping and nobody had got back to me. Upon receiving this I attempted to call the company, after waiting on hold for a few minutes I was instructed to leave a voicemail, which I did and have not heard from the company yet. My order number and all of my contact information were in all my messages but it was never flagged and they prepared the shipment anyways. The best-case scenario now is that they will eventually contact me and provide me with free shipping so I can get my other items without paying the flat rate shipping again but most likely they have lost aditional sales.

Review Has Earned 100 Votes

Review F.'s review of PatchMD earned a Very Helpful vote

Review F.'s review of Tepperman's earned a Very Helpful vote

Review F.'s review of invisalign.ca earned a Very Helpful vote

Review F.'s review of Casper earned 2 Very Helpful votes

Review F.'s review of torontopopcorncompany.com earned a Very Helpful vote

Review F.'s review of squishcandies.ca earned a Very Helpful vote

Review F.'s review of LightInTheBox earned a Very Helpful vote

Review F.'s review of tealswan.com earned a Very Helpful vote

Review F.'s review of Aniksappliances earned 4 Very Helpful votes

Review F.'s review of ScrubsCanada.ca earned 8 Very Helpful votes

Review F.'s review of Tentree earned 2 Very Helpful votes

Review F.'s review of Woof Wishes earned a Very Helpful vote

Review F.'s review of The Running Room earned 2 Very Helpful votes

Review F.'s review of Armor-X earned 10 Very Helpful votes

Review F.'s review of Hippie Shop earned 9 Very Helpful votes

Review F.'s review of Chakrasmeditation.us earned 2 Very Helpful votes

Review F.'s review of Lotus Leggings earned 3 Very Helpful votes

Review F.'s review of Plenty of Fish earned 12 Very Helpful votes

Review F.'s review of SpiritualNetworks earned 17 Very Helpful votes

Review F.'s review of The Rotten Fruit Box earned 8 Very Helpful votes

See more items

Review hasn’t received any thanks yous.

Review doesn’t have any fans yet.

Review isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daunhauerlindsay
3/15/24

I will honestly never shop here again. I love how good their stuff smells but their customer...

Thumbnail of user teresat1024
3/5/24

I went in Pittsburg Kansas Bath & Body Works I was in there at least 15 minutes praying the body...