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They sold me an advertising on social media, said it was not a contract and could cancel at anytime.
The price was £395 per month, which is steep for a small business like mine. This was early nov 2020, once the ad went live, I wasnt too impressed and emailed the sales lady and web.com to cancel once the. Month had ended.
They have taken 3 x payments £395 and a £480 initial payment in Nov.
I have emailed all the email address I can find and tried calling several times. But with no luck.
They are using my card details to take the money.
Dont take any extra advertising off them. Am furious.
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Hi Julie, we are disappointed to read your review. Unfortunately, there are not enough details for us to locate your account. We would like the opportunity to investigate further and facilitate any support you may need. Please email listen@web.com with Sitejabber Review in the subject line. Include your account details so we may locate the one you are referencing and if you have a moment any screenshots of the emails that you sent so we may follow up on those as well. We look forward to hearing from you and hope this message finds you well.