I was told that a shipping label would be sent so I could send back an order of defective clothing and now they tell me that it is out of the 30 day window. I tried to contact them within 30 days and they did not respond. This company is a scam out of China with no quality control.
Sorry that you are not satisfied with the item(s).
Purchase (except swimwear and final sale) can be returned/exchanged within 30 days from the delivered date.
We have sent you the return label, pls check your email and we will issue refund once we have received the item(s).
Please read the following requirements before mailing out the merchandise:
- Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! If not, the buyer is responsible for all incurred fees and no refund will be issued.