Julie R.

I fought tooth and nail to get my full refund back. Thank goodness for Paypal(the most awesome company I have ever dealt with). I called and emailed and called and emailed. I am quite relentless when I have been wronged. It took over a month, but it was credited back to my Paypal a couple days ago.

The new Coke website is such a disappointment. Thanks for getting everyone all excited in January with all the "wonderful changes and improvements" coming in July. Coke did not make it clear that we should not discard any code caps after mycokerewards ended. I thought the program was coming to an end and that any remaining codes would be useless. Just like when they stopped accepting 13 digit codes and moved to 14 digit codes, I was expecting something newer and easier. Wrong! I told a few people who collect codes that the program was ending and they threw away 100's of codes! Why did you not tell us to hold onto codes so they could be entered on the new site? Plus, nowhere on the new site, except for the FAQs, can one even make sense of the so-called new changes. The new rewards system is a joke, once you figure it out. They want you to buy other Coke brands, like Mello Yello to enter some sweepstakes. Or they require a 12 pak code for other rewards, so forget it if you don't drink out of aluminum cans. As a matter of fact, there are only a few "awful" rewards being offered right now. The rewards have been trimmed down. The worst part has to be the fact that you don't keep a running tally of your coke points any longer. No, you have to hold on to caps and wait for a decent reward to enter the caps. Who knows how long you will have to keep the plastic trash around before you can enter them and discard them. You should've consulted with your "loyal" customers before making such fruitless changes. Do a trial run before introducing a dud site. Not only that, did anyone out there ever win anything from their reward program? I doubt it.