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julien g.

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1 Review by julien

SSENSE

  • SSENSE

“Lost return package, block my account”
5/18/21

This company is a joke. I have to call almost every days as they never replied email and took them 4 Month to refund me return items. I have send more than 20 times the tracking number, who received/ signed it and so on but alway say we don't have it until open a claim with Paypal and finally 24h they found it. After 4 month I got my refund and received an email because I open a case with Paypal they will not accept any future order. What a Joke...

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  • Comments (2)
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Helpful  (21)
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julien Has Earned 21 Votes

Julien G.'s review of SSENSE earned 21 Very Helpful votes

julien Has Received 1 Thank You

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daisy a. thanked you for your review of SSENSE

“I am in the same situation right now... I feel like crying just reading your claim took 4 months... I am tired telling my story over and over again to every agent I spoke with... this is crazy!”

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