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Julie L.

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1 Review by Julie

Zazzle

  • Zazzle

“Cute items but waiting for over 3 weeks for delivery with no update”
12/19/16

I ordered numerous items on November 30, all for Christmas presents with a delivery of December 9-13. I have received some of the items and they are cute. However I ordered 4 custom mugs that I need before Christmas. It is now the 19th and they still show MAKING. I have emailed Zazzle twice with no reply. After waiting 1 hour and 4 minutes I spoke to someone at customer service last week who said he would expedite my delivery. Still no update. They have not even been shipped. Two of these are for my bosses at work and I am going to be so embarrassed that I have nothing for them for Christmas.

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Thank you
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Zazzle S. – Zazzle Rep

Hi Julie,

We are truly sorry for the delay and we're looking into this now. I'll be reaching out via email shortly!

Thanks,
Amanda

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