- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
If you're buying from the US, BEWARE OF TERRIBLE DELIVERY AND CUSTOMER SERVICE! They lost my package and the courier said only they can help me get reimbursed, but they refuse to do so. Customer service responds unhelpfully once every few days
Tip for consumers:
If you’re buying from the US, BEWARE OF TERRIBLE DELIVERY AND CUSTOMER SERVICE!!! They lost my package and the courier said only they can help me get reimbursed, but they refuse to do so. Customer service responds unhelpfully once every few days
Products used:
I never received a package
Where do I even begin. I placed an order & waited 2 weeks before contacting customer service when I didn't receive any shipping confirmation email. The owner (Alice) replied that 1 of the items I ordered was out of stock - I would probably still be waiting without a clue if I hadn't reached out first. I tried to be patient and gave it another few weeks, after which I asked her to just ship the rest of the order since it was not restocked and to send the item when it was back. They said they shipped the item but the website wouldn't let me log in, the tracking information they sent me was faulty, and the owner was not responsive. Only when I made a claim through PayPal did they finally refund me for the item that was not in stock. The rest of the package surprisingly arrived, only a FEW months after ordering. DO NOT BUY FROM HERE, there are PLENTY of better websites for Korean beauty. Just ask me really.
Julie hasn’t received any votes.
Julie hasn’t received any thanks yous.
Julie doesn’t have any fans yet.
Julie isn’t following anybody yet.
Empty.
