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Julie J.

Contributor Level

Total Points
86

1 Review by Julie

  • Graze

7/29/17

I got to try the free trail size box which was good. But when I went to cancel my order but they still charged my card twice. Claiming that I should have received a cancellation confirmation page when really it never pop up on their site. I don't trust this company and I wouldn't not refer nobody to this company. I'm charge for something I didn't get to pick up.

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Michelle V. – Graze Rep

Hi Julie,

I'm really sorry to hear that you had some trouble with our cancellation process.

It sounds like you've already been in touch with our customer service team, but we'd certainly be happy to take a further look into this for you, especially if you haven't received some of the snacks - please feel free to email hi@graze.com and we'll gladly assist. Thank you!

Julie Has Earned 6 Votes

Julie J.'s review of Graze earned 6 Very Helpful votes

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