Julie H.’s Reviews of The Outnet & more

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Designer Clothes

3/19/20

I'm really in chock. I've been a loyal customer for many many years. In January 2020, I made a big order and I also refunded a lot back to them. The Outnet received all the clothes back - and I was supposed to get a refund to my credit card, of course.

However, I still did not get any refund and they cannot provide me proper proof that they did the refund. It's more than 3,000 euro. A LOT of money.

I really hope they will step up and do the refund, but so far I really doubt.

So I you are planning to buy from them - don't expect to get your refund for clothes that you refund!