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Julie H.

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1 Review by Julie

Reservations.com

  • Reservations.com

“After days of emails all the charges were refunded”
12/3/19
• Updated review

Persistence paid off! The company agreed to refund all the charges once we had completed our stay at the hotel. I was rather sceptical but they were true to their word and refunded. Just a shame I had to fight for it

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“Hidden extra charges with very limited time to review before purchase”
11/14/19
• Previous review

Totally immoral company. Huge fees that are difficult to see. Massive time pressure to complete purchase before you are timed out. Virtually impossible to read their Ts&Cs within the time frame. The site appears to be that of the hotel but it is that of the parent company in the US. Complaints are responded to with standard emails protesting their transparency. Several emails down the line it is my fault for not checking all the details! I have advised everyone I can think of to avoid this site

Julie Has Earned 2 Votes

Julie H.'s review of Reservations.com earned 2 Very Helpful votes

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