Julie H.

Second day in a row our parcel has been sitting here waiting to be picked up. You get what you pay for, and if you're running a business and care at all about your customer's experience then you will want to avoid using Sendle who in turn partner with possibly the worst courier company in Australia - Fastaway/Aramax. They may have the cheapest rates but those cheap rates match their cheap and unreliable service. Online support is completely useless, they are unable to give you any information on your parcel/driver status and have no power to effect any change. No phone number to call.

I've just been able to save an established and very well known company in Sydney from dealing with the frustration and damage to their business from partnering with Sendle. Now... how many other people and businesses can I share my experience with...

I should have known not to trust this company when my research about them uncovered that their founder had been charged with fraud for pretending to be a Doctor. In addition, the founder had also been investigated for manslaughter when he participated in an alternative birthing method which resulted in the death of his new born baby. But by this stage it was too late. I had already signed up and invested quite a lot of my time and money so I pushed ahead to continue spending and spreading the good word about Young Living, comforted by the fact that Garry Young had passed away and the company had an opportunity to change its spots. And then i experienced the dodgy behaviour for myself. Can't say I'm surprised, but I am very disappointed and hope to warn others.