Called customer service prior to placing order to be sure it would arrive before my event. Was told 10days out was plenty of time to meet my delivery date. Placed order online, received confirmation that stated most items ship in 1-2 days. Called customer service a few days later to find out it's not scheduled to deliver for 17 days from order. CS agent was not pleasant and refused to help rectify the situation. Do not recommend this site for any future business. Stick with the companies that have outstanding customer service!
Hi Julie, we are sorry to hear about your experience with our customer service team. We are always striving to give our customers the best product and service so we have shared your review with the team so that we can improve our customer service. We hope that you will consider giving us another chance in the future to help you create memories for life.