Julie G.

I wouldnt have placed such a large initial order. I purchased 6 pair of shoes from my savings and a top. One pair sent to me were 170.00, had been worn and the bottom of the shoe showed this, as well as a peeling size sticker. I contacted yoox within days. I sent photos documenting the wear to the shoe. As i rechecked their site i noticed the same shoe had gone on clearance and was now 30% off. The shoe was now 130.00 instead of the original price i paid. I offered to keep the worn shoes which they would not be able to resell if they would honor the sale price they had marked the shoe down to. They would not. Then i offered to purchase the shoes at the duscounted price, receive them, and make sure the markings on the sole of both pair werent just variated to show the pair sent to me had been worn. The customer service team then revoked the offer for me to return the shoes and sent infuriating emails. It does not matter how good a customer you are or how much you spend, your customer service experience will go no where and leave you feeling pissed and devalued. I will not buy from them asgain because of these rude exchanges. They spent days going back and forth w me in emails to use up their 20 day return policy just.so they wouldnt have to accept a return of shoes they sent me which had been worn!

Take a moment to bow your head in silence: the nasty gal we know and love is gone. What is left is a hideous anti fashion site hawking shapeless dresses striaght off little house on the prarie. Seriously many of these outfits make these gorgeous models bodies look frumpy and unattractive. I have never seen such an ugly assortment of clothing on a site and even sadder its the nasty gal site. I see model after model looking pissed off for having to wear such atricious and cheaply made crap. You can almost read their thoughts: they hate these clothes. Theyre going to quit as soon as they find another gig. They are embarrassed to be seen in these clothes.

Whoever is the buyer for this site you are going to go out of business: you cant keep the nasty gal name AND hawk cheap crap that is tasteless because your going to make NG customers incensed. Either make your brands similar to nasty gals original lines and retain the nasty gal consumer base or change the site name to something else. What your trying to pull is going to bite you in the $#*!.

Sorry to all the ladies who got burned on their store credit. When the NG ship went down looks like it was every nasty gal for herself and that sucks.

I went thru 15 of the 25 pages of merch and could scarsley find one item id buy. It's sad really. I miss the go to site for edgy clothes. Now all there is is akiraclothing and free people. Anyone else found a nasty gal replacement site?