Julie E.

Order was late, completely wrong. Completely wrong entrees AND missing items. The driver. Umm not healthy we will say. Called and said "I'm *** and I'm on my way with your food." Took him 30 minutes to drive 1.5 miles apparently at 11:30 at night with no traffic. Husband drove the food back to Applebees (took my husband literally 3 minutes). The guy that packed the food at Applebees was argumentative. The manager, however, was great and we actually felt bad for him. Clearly GrubHub is a huge problem for them and they are losing money hand over fist because of this shady company. Grub Hub... said they would "figure out" (when I said we were just returning the food their driver wouldn't) "if they were going to do anything for us." Not kidding. Quote. She put me on indefinite hold, hung up and never called back. So, they kept our $11 bucks for their service and we didn't demand a refund from Applebees because the manager tried real hard to make it right and clearly has suffered tremendous losses because of this sham company. This was my second and final try with GrubHub and companies like them. Yes, the first time was a disaster too as they sold us food for a restaurant that was closed for business.