Thumbnail of user julieb197

Julie B.

Contributor Level

Total Points
86

1 Review by Julie

  • Plated

2/22/17

The customer service is horrible, and there has been something wrong with 5 of my past 6 recipes.

1. I did not receive a box due to shipping facility issues. I asked for a refund and customer service did not make it easy, claiming I was lying about not receiving the box, and never refunded me the shipping amount.
2-3. I received a moldy jalepeno that was inedible, and bokchoy with brown slimy leaves
4. I received a bag of arugula with a large live bug in it
5. I received a taco recipe with 1 less tortilla then was supposed to be in the box.

I am not normally a complainer, but after the unhelpful customer service experience, and the inedible food I have paid for without getting a refund I felt the need to make this public.

Julie Has Earned 6 Votes

Julie B.'s review of Plated earned 6 Very Helpful votes

Julie hasn’t received any thanks yous.

Julie Has 1 Fan

Thumbnail of user joshe57
Josh E.
1 Review
0 Votes

Julie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user samb407
Sam B. reviewed Plated
10/16/19

We stopped the service after we had repeated incidents of poor quality or missing products....

Thumbnail of user patg147
Pat G. reviewed Plated
9/25/19

The last two meals were not good One was minestrone and it was off on flavor and texture. Maybe...