Julie A.

To Amazon.ca

I'm rethinking purchasing any more purchases from Amazon. Why do you ask? The products I order are fine but the delivery to my home is unacceptable. I have to chase down my orders as the drivers don't seem to have a grasp on getting the items to the correct address. If I didn't have an honest person to where they were delivered to, then it would cost you more to keep replacing what I don't get. This is extremely frustrating and unnecessary. I don't need added stress to my life, there's enough of that going around, with this pandemic that seems to never go away. Drivers need to know how to read and get items to the right homes. I finally decided to do something about this and let you know that you're on notice for any future orders. On your order page, you may want to include a place for customers to give directions, as your driver's don; t seem to have a clue, even when my last name is on a big board next to our number at our home. The drivers should be docked for every time they don't deliver to the right place, and put the stress on them, not your customer. I'm off my rant and will try ordering one more time and if you don't value your customers, then we won't be doing any more business. It would be appreciated if I received a return post explaining how you're going to fix this.

Julie Aardema