We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Julia S.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since June 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    6

Review Distribution

1 Review by Julia

6/4/20
Terrible post service. My order was placed 16.04.20 and shipped from China 29.04. Today is 5th of june, the order status has not been updated since 29.04. It shows "in transfer". It is awfull to have it "in transit" more than a month. I asked a few times why it is so long. New chic promised to push it, but without result. I understand that delivery can take up to 45 working days, but being "in transit" such a long time without updated information is incredible. The same experience is described by Tamara D, 6/3/20

My first order came more quickly because I choose the other way of delivery. I ordered three items, but I was pleased just for one of them. The quality and style of to others were not satisfying for me. I got refund about half price.

Unfortunately i would never recommend to purchase anything here. By chance you can find something good there, but I guess It is high chance to buy som rubbish quality things for too much money.

Positive thing is that when you have purchased anything,but you want to cancel the order and get the refund, it is easy to do that, IF THE ORDER IS NOT SHIPPED.
newchicn
Newchic N. – NewChic Rep
Hi, Julia S.. We understand your concern about the delivery of your orders. It is normal that the logistic company does not update the exact information on regular basis, only update in some important transfer station. If the order could not be delivered in time, please contact us for further checking from the messenger or the livechat link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 Thanks!

Julia Has Earned 2 Votes

Julia S.'s review of NewChic earned 2 Very Helpful votes

Julia hasn’t received any thanks yous.

Julia doesn’t have any fans yet.

Julia isn’t following anybody yet.

Similar Reviewers on Sitejabber

julieg476
7/11/20

Had to send 2 tops back I had to pay for the postage which is £14 plus and now they won't fully...

jennh77
Jenn H. reviewed NewChic
7/10/20

It took 60 days to finally receive my shoes which were not put together properly. In fact, where...