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Julia S.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping

Member since June 2020

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1 Review by Julia

Terrible post service. My order was placed 16.04.20 and shipped from China 29.04. Today is 5th of june, the order status has not been updated since 29.04. It shows "in transfer". It is awfull to have it "in transit" more than a month. I asked a few times why it is so long. New chic promised to push it, but without result. I understand that delivery can take up to 45 working days, but being "in transit" such a long time without updated information is incredible. The same experience is described by Tamara D, 6/3/20

My first order came more quickly because I choose the other way of delivery. I ordered three items, but I was pleased just for one of them. The quality and style of to others were not satisfying for me. I got refund about half price.

Unfortunately i would never recommend to purchase anything here. By chance you can find something good there, but I guess It is high chance to buy som rubbish quality things for too much money.

Positive thing is that when you have purchased anything,but you want to cancel the order and get the refund, it is easy to do that, IF THE ORDER IS NOT SHIPPED.
Newchic N. – NewChic Rep
Hi, Julia S.. We understand your concern about the delivery of your orders. It is normal that the logistic company does not update the exact information on regular basis, only update in some important transfer station. If the order could not be delivered in time, please contact us for further checking from the messenger or the livechat link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 Thanks!

Julia Has Earned 2 Votes

Julia S.'s review of NewChic earned 2 Very Helpful votes

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