Julia S.

This is the 2nd time Ive ordered an important gift from Shutterfly, Only to find out that it wasnt arriving on the scheduled time. This particular order, even paid $ 29.99 So that it would be delivered on time. Its being delivered four days late, which means that we will be on our 10 year anniversary trip and I have no gift to give. Upon calling customer service to find out why it did not arrive as paid for and scheduled, they simply refund of the shipping and offered no other solution. I will not be counting on Shutterfly to deliver production on time moving forward. This is ridiculous and has literally ruined to family events now.