Julia P.

So I signed up for this service about two weeks ago. I signed up for the 3 garment a time plan using a free code I found online. It took 5 days to get my first box. I had pretty low expectations about the clothes I revieved, but was actually pleasantly surprised at the quality of garments I received in the first shipment. I sent one of them back right away. That was Tuesday, March 18. There's a feature on the website where you can notify when you will be sending the garment back. They claim that they will t process your order right away. It took another 5 days to get another replacement garment for that one. I liked one dress so much I've ended up keeping it and it was a style that I normally would not have worn. The other two garments I wore once and returned right away however after notifying them, it is been three days and they still are not processing a shipment to me. I understand if shipping takes a while but the processing portion should happen right as soon as you click the button that says you an return the item.
Other than that I also agree with the other users that the selection is somewhat limited. I wear anywhere from size is 10 to 14 in normal non-plus size clothing so therefore the selection is very is extremely limited for me. I have found that some of the 0X sizes have been working.
It's nice to try out styles I normally wouldn't wear, but some of them tend to run older, hot and dark. I live in a very hot city most of their styles are heavy polyester so that doesn't work either.
Increase the speed and variety and I will renew!