We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Julia O.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since February 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    204

Review Distribution

1 Review by Julia

2/12/19
As you may have read in many reviews before mine, you are getting scammed if you go with this shopping website. I used to adore JustFab as I used to shop a bunch and loved their shoes. My shopping obsession abated and I have not visited this site in more than 6 months. In fact my last order was exactly a year ago. Come to realize as I look at my bank account statement, they've been taking $39.99 every month!! Called customer service and they suggested I use the credit before canceling as I will not get the promotional prices if I do cancel. I wish I had known about all this before I even signed up. As it stands, I'm out $240 and cannot do squat about it. As far as emails go, I have only been receiving promotional emails. Not ONE said anything about "skipping the month". Complete and utter disgrace is what this thing is.
ivyt14
Ivy T. – JustFab Rep
Hello Julia,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.

Best,
Ivy

Julia Has Earned 1 Vote

Julia O.'s review of JustFab earned a Very Helpful vote

Julia hasn’t received any thanks yous.

Julia doesn’t have any fans yet.

Julia isn’t following anybody yet.

Similar Reviewers on Sitejabber

abbys91
Abby S. reviewed JustFab
7/4/20

Hard to get a hold of CS. Tell you they resolved it but they don't. Apparently I have store...

davidp2026
7/3/20

Great products and great prices but Customer Service has failed several times to make right...