As you may have read in many reviews before mine, you are getting scammed if you go with this shopping website. I used to adore JustFab as I used to shop a bunch and loved their shoes. My shopping obsession abated and I have not visited this site in more than 6 months. In fact my last order was exactly a year ago. Come to realize as I look at my bank account statement, they've been taking $39.99 every month!! Called customer service and they suggested I use the credit before canceling as I will not get the promotional prices if I do cancel. I wish I had known about all this before I even signed up. As it stands, I'm out $240 and cannot do squat about it. As far as emails go, I have only been receiving promotional emails. Not ONE said anything about "skipping the month". Complete and utter disgrace is what this thing is.