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Hosting is fine but I had an issue with not being able to access my emails because an old Magic Mail Monitor file was opened several times on a computer and it took me more than two weeks to resolve it and the higher level attention I needed took three days to answer and then they never got to answer my reply as two days later I was able to nail the problem and resolve it. Not bad first level customer care, very slow second level customer care.
Julian P.'s review of HostGator earned 10 Very Helpful votes
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Hi Julian,
Thank you so much for taking the time to share your experience. Please know that we feel this is completely unacceptable and we'd like to make it right for you. We will be reaching out soon. Thank you.
Erinn
Customer Advocate at HostGator