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Julian H.

Contributor Level

Total Points
84

1 Review by Julian

  • Gilt

7/29/18

I placed an order at the beginning of May and delivery should have been between 17-24 of May, waited until the 24th and no delivery. I called to see what was going on they said something was wrong and my order and was not processed, someone dropped the ball there, they fixed it I was told and in two weeks I would receive my order, remember almost a month now. Two more weeks go by and still nothing. Call again and the detective specialist finds out that they are on back order in the meantime they are selling the same items online and shows that they are in stock. A few days after I receive an email to rate the delivery service, worried of what could have happened (I was supposed to receive a call to schedule the delivery and I had not.) I called back to see WTF is going on. Im now told that my items are on back order for another 75 Days. I have purchased in the past special order items that took 6-8 weeks so I didnt mind waiting, I just wish I was told from the beginning. Something doesnt feel right about the whole thing thats why I decided to write this review hopefully helps someone that is shopping, because anything you can find here Wayfair, All Modern probably already has it at the same deal or maybe even better and more important they have best customer support you can find anywhere the best I know that from experience. STAY AWAY FROM THIS PLACE.

Julian Has Earned 4 Votes

Julian H.'s review of Gilt earned 4 Very Helpful votes

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