Julian c.

I bought my son a rc car from nitro tec last christmas. 2 days before Christmas Day we set the car up and got it running for approx 5 seconds before it cut out! I tried to re-start the car on the first pull the pull cord pulled out with no tension. I called nitro-tec and after being on hold for over 20 mins got to speak to someone on the technical department. The advice was to take the pull cord and engine out and fiddle with numerous parts.my reply was that I wanted to return the car and recive a full refund as the car was not fit for purpose! Nitro tec did not offer to take the car back but did offer more useless tips on how to fix a brand new car that had never been used! My advice is don't buy from this company and I would like to thank them for a very dissapointed son at Christmas