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Juliana S.

Contributor Level

Total Points
101

1 Review by Juliana

  • Grubhub

5/28/15

I ordered from Crown Fried Chicken and Pizza located on 790 New Lots in Brooklyn. The restaurant did not include all the items I ordered. Upon contacting the restaurant to complain I was told to take it up with Grub Hub. I contacted Grub Hub and received the most deplorable service. Not only was their customer service horrible but they completely sided with the restaurant. The food was also horrible, it was like eating paper. I will never use these two businesses again and I will be deleting the app from my phone. Also the customer service rep at Grub Hub put her personal feelings ahead of trying to satisfy the customer and did not deliver on any of her false promises - evidence of the inability to provide anything close to customer service.

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