I heard about this site through Tumblr and wanted to run a background check on myself (wanted to make sure my address wasn't accurate) so I paid like 90 cents to run it and I thought I'd canceled everything but I just got a $30 charge. Luckily the site seems shady enough my bank will hopefully refund me, but it's a pandemic and money is tight so that definitely hurt. Do NOT give them your credit card information!
Dear Juliana,
We are very sorry to hear this.
Please note, that since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date until disabled.
We want to make sure you're helped. If you need additional assistance, please contact our Customer Care team via email at customercare@spokeo.com, or via phone at (888) 906-0850. Our team members are available 7 days a week, from 5am to 8pm (PST).
Thanks!
- Spokeo Customer Support