Juliana D.

DO NOT BUY YOUR RUG FROM HERE. If I could give less than 1 star I would.
To start, they left our rug outside in the pouring rain. Fine, Its the drivers fault, but they forced me to go through a claim process and ended up doing nothing about the wet rug. Fine, we let it air dry and when we placed the rug on the floor it wasnt even straight! The corners were literally lopsided it looks like a trapezoid. The corners arent even 90 degrees I checked with my carpenters square. Its glaringly obvious. When asking for a refund after over a month of going back and forth the most they could do is 50% off,... on a rug that isnt even usable.

Thanks for nothing Rugsusa