Julia C.

I like that I can find products unavailable in the US for better prices. Shipping is fast, packaging is careful. Sometimes the items are not new as they were described by the sellers (slightly used), which is not Jauce's fault. Most sellers are reliable, but there are always some dishonest sellers online. My experiences with Jauce were always positive, also when they bought something on my behalf from the other stores. You just need to be careful with the private sellers and to double check what you are buying (which I am lazy to do) because returns are not possible.

Very nice customer service, offer good promotions, pack the products well so that they don't arrive damaged. Products are fresh. They accept returns on unused products.

I buy cosmetics at Spring, when there is a 20% of promo. I never had any problem with a delivery or return. Customer service is very responsive, helpful and polite. The website gives a clear overview of your orders and site search actually works. It is a good place to shop & save money.