I am a property owner on VRBO & Homeaway. Started w/ VRBO 5 years ago, great company. THEN HomeAway took over. Whoever is in charge now has NO KNOWLEDGE of what they are doing. They've made all these changes ripping off the owners AND the travelers the fees NEVER stop. My reason for filing this complaint is Homeaway has posted my personal info. I have been trying for 3 days to get a response from customers service... CRICKETS! And they want to take more control of OUR property. These people need to know we are renting OUR homes we aren't hotels. When my subscription expires I will start using AirBnB.