Julia A.

How can a company sell items it does not have in stock? I have called them several times now and we keep getting the same answer "it's on back order". The last woman I spoke to a couple of weeks ago said "it will be shipped in 10 days". Still no item, still no shipping confirmation. I have just now called to answer my order. The lack of transparency in advertising that items are not in stock to the consumer on their website is sickening. Furthermore to not even even give a customer the courtesy of notifying them via email that an item is currently unavailable is just unprofessional and poor business practice. I see that I am not the only person now with this complaint. NEVER buy from them! Beware!