This site claims that if you pay the membership fee of $25 you will receive the following:"Once we receive your membership fee, you will receive an email confirming receipt of your payment. This email contains a special, members-only email address, available exclusively to TicketAssassin Members. I answer email sent to this address promptly (usually within a day).
Only paid members have direct e-mail access to me, the TicketAssassin. Since every case is unique, your ability to ask me questions about using my Shareware to fight your case is often vital to your success. Paid members have the best chance of winning: they get the best information and support and their karma is pure."
This company took my money and ran, I never got the direct email access or assistance. They never returned my emails, and they have no phone number or direct address. STAY AWAY