Basically, you never knew if your product was gonna be something amazing or something terrible. I've had slightly different items come rather than the thing I ordered and I have also have things come made of a different material than what was stated. I have also received things played very poorly. They used to work really well with you on returns but now their new return policy Has you paying eight dollars to send something back. To my mind, it's not worth it. I'm not ordering from them anymore and my business is going back to Amazon who has a great return policy.