julene o.

I too had items shipped to me that looked NOTHING like they looked in the picture. The material of one dress I purchased was thick, heavy and extremely long and oversized. The other two items had similar issues, very cheap thick material very unflattering. Here's the killer part - when I asked to return the items they want you to upload a PICTURE of the items. Also, you must be "approved" for a return. After I was "approved" to return the items they negotiated percentages of refunds they would give to me which would allow me to keep the clothes. I have never in my life heard of such a bizarre unusual business practice. After I declined their negotiated refund percentage offer they came back with another email - with a higher percentage of a refund. I was so surprised and extremely disappointed. I will NEVER trust another company like this from now on only stores I know of. Worse experience purchasing clothes online. I settled for the second offer because I was just tired and in the back of my mind I didn't think they would refund all of my money and accept the return. I was happy to get most of my money back and never have to deal with them again. The clothes will be donated to a thrift store.

I felt like it was a scam. They make it look like the clothes are trendy, sexy and fashion forward but when you get them they are the complete opposite. Then when you want to return them I feel like they have so many returns they have to "negotiate" with how much of a refund they will give you. Wow - they should be shut down and report to the better business bureau immediately.