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Judy W.

Contributor Level

Total Points
84

1 Review by Judy

  • Neiman Marcus

11/28/17

Neiman Marcus cancelled my orders twice at different time. Their first reaction is always "Oh it is bank security concern, you should check with your bank. We can only see your credit card was denied by bank." I didn't check with bank at the first time and went Macy's for the product. But I check with bank this time. Customer service from Chase bank said the transection was made on 11/23 but Neiman Marcus reversed it on 11/27 (that is yesterday).
Of course I contacted Neiman Marcus again, they now admitted maybe there are some problem of their system. They said they will start investigate and give me a reason why they canceled my order without notification and lied it is bank's issue in 24 hours. Wait and see!

Judy Has Earned 4 Votes

Judy W.'s review of Neiman Marcus earned 4 Very Helpful votes

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