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Judy P.

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1 Review by Judy

DiscountMugs

  • DiscountMugs

“DO NOT TRUST Discount Mugs with your order”
6/5/19

DO NO TRUST Discount Mugs to get your items on time. If I could give them zero stars I would. We ordered koozies for an important event for our organization. Online they promised delivery the day prior to the event if we paid expedited shipping. No problem. Well, I never heard from them, did not receive any follow up emails or tracking information. When I called customer service once again they promised to have the koozies on time and of course they hadn't even gone into production the day that they were due to arrive. To add insult to injury, the only remedy they could deliver on was to remove the expedited shipping cost (that they could not deliver on) and a $25 in store credit. No thank you!

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