judy L.

I ordered 10 makeup pouches and received them defective. The buttons don't line up to close. I have tried uploading picture evidence but coincidentally everytime I want to open a dispute about ANY product, I cannot provide evidence on their site and aliexpress blames me for having no evidence. If you haven't figured it out yet, this is how it works. Aliexpress and alibaba are biased towards the suppliers and make the process of trying to file a dispute difficult. The suppliers and aliexpress are in a lot of collusion. I've seen this with products I've searched and suspicious suppliers trying to outsell each other plus my shipping charges kept fluctuating by the minute depending on what I clicked. Suppliers are tryiing to trick you out on shipping, then when you send them the shipping charge for return, they say NO we will not pay for shipping. These suppliers get huge discounts in shipping that they could pass on to you if they like but choose not to. Then you are battling for dollars and cents with petty suppliers. Trust me aliexpress alibaba and the suppliers are involved in a lot of collusion. Their whole system is corrupted. I suggest you get out while you can.