- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Well when I first joined they were good.Sure offer the deals and suck people in.Then downhill fast.Now the coupons are horrible they want you to spend more to save a tiny amount.Promo deals you think are a deal are really not.You can search the site or app and find the same item lower priced than the deal.Most orders arrive in bags and mutilated products.Looks like a thrift shop rampage of bin items.Even when they actually ship a box if arrives crushed up or holes in it.As far as refunds OMG its like talking to a wall for customer service robots.Even the humans are as bad as bots.Then they have this queue to speak and you wat a hour or more to conect to someone who doesnt help neither.They have a habit of saying a ticket as made a supervisor will get back to you.Hmmm in days if your lucky and they act like a bot.You get the same copy paste over and over.If you fight them enough you get a refund no return.Sadly they ask you to return items that are not even sanitary to return.They resell used items to other customers.So if you buy clothing it is possible someone else wore it.Even a hat or undergarments(gross people have lice or diseases)Temu cares nothing about anything but making money.I have gotten products shipped to me with dead bugs in them.Hard to think I had to fight weeks to get a refund for that and they love to offer creit as refund.Why? So you have to buy more of their damaged items and go through it all again with support.Aside from all the bad issues they do on occasion send me ok items not damaged but it is rare to get.Their warehouses are full of damaged items and they pack them damaged and blame postal.It is not postals fault.I promise if you could walk into a warehouse you will see a mess of damages being packed.No idea how this temu has not been shut down already.They must be paying someone to keep selling.Once the lawsuits hit them they will close or smarten up.I have been shopping online for years and this is about the worst I have seen.If I could rate them minus ******* I would.
Tip for consumers:
Shop other sites.It might be a penny more but at least other sites and apps do not have horrible customer service agents or refund policies.
Products used:
A mix of all kinds of their junk they sell
This survey site lets you join and then within a few days they suspend your account.Seems to me they are hoping people sign up and give info they can use to hack them.I dont know how this site is even online still.There are numerous reports claiming the same thing on other sites about them.I will continue to report them every day to sites.Bunch of crooks and hackers is what surveyhoney is.
Tip for consumers:
It is helpful not to give this site any of your information .Do not trust the people who run this as they are frauds,hackers,and scammers.
This site was ok at first but now they want a ridiculous shipping fee.They bombard you with emails of sales and offers.They are all gimmicks to get you to buy more.The quality of clothing material is horrible.Sizes all run small.I will not order form them again.
Products used:
Clothing and clearance gadgets.
First of all they lost my whole order. Then they fought with me for months before finally re-packing and shipping it. They wanted at least a 25USD order now they ask you to spend 30USD or you cant order. The same items are on many sites without the limited order price. I will never go to this site again and never recommend it to anyone.
Shipping was fast.The cat towers I ordered where ok but not the best made. Very cheap materials and I constantly have to tighten them up.My cats rarely go n them so no idea why they always get loose. I am glad they were on sale. Hey are not worth the price paid though. I dont think I will order there again anytime soon.
Worst site I ever dealt with. You never get the deals. They wont help. All support does is give you the run around. They have an excuse for everything. Anyone claiming they got deal is full of it. Even a live support person told me the deal was working yet you add to cart and it shows up quadrouple price of what they show as on sale. Totally a RIP OFF site. Stay away!
Dear Judy L.,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
We are also upset at the customer's dissatisfaction and want to ensure they are perfectly satisfied with their experience. We need to identify where the disconnect was so we may prevent it from happening again.
Could you please tell us your correct order number or tracking number or ticket number so that we can offer a better solution?
We value your patronage and wish to continue serving you in the best way possible.
GearBest.com
They try to get you to buy shoes offering great deals. Then they charge shipping so it ends up not even being a deal. They offered me free $10.00 in my account. I login then there is NO $10.00 to use towards my order. I do not trust this site!
Hello Judy,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
I purchase from them but only the buy now items.So far I have gotten great service, fast shipments ( depending on where its coming from). I dont think the deals are good bidding. I would rather buy as a set price.
Nice site. I received my cashback very quickly. Although it was not cash just a gift card lol. They do not give alot back but it depends on where you order or how much the cashback offer is. I continue to use it. Anything back on a purchase is better than nothing.
Hi Judy,
I'm going to guess that the Gift Card was a sign up bonus you were eligible for? Other than this though, you can request payment by Bank transfer or PayPal if you don't want to use our many Gift Card options:)
I don't wanna brag, but we do usually have the highest rates and if you see one of our main competitors with a higher rate, we'll match this for you so you can keep using your TopCashabck account! - https://www.topcashback.com/account/enquiries/highestcashbackguarantees
I hope this helps,
Jack
Nice selection of foods, clean stores when you visit. Prices are a little higher than most. Sales are not bad but others do better. Meats are great, bakery needs big improvements. Employees are fairly nice but with all stores you get some rude ones. Dealing with many customers I can see why frustration is a deal lol.
Terrible site.Not the best deals at all.Its a cheap knock-off of amazon. I will stay away from them as I swear they are nothing but scammers.
I ordered quite a bit of items. Took well over a month to get and they then blocked me from using my card asking to email them an ID and other items if I wish to order and use the same card again. HELLOO... Thats very rude and what the heck do they need my ID with personal info for? To scam or hack me? I think NOT. Just order with another card but DO NOT send them ID info.It is cheap China items you can buy on other sites without sending info. They have rude customer service as well.
J -.'s review of AliExpress earned 3 Very Helpful votes
J -.'s review of JustFab earned 5 Very Helpful votes
J -.'s review of Gearbest earned 3 Very Helpful votes
J -.'s review of TopCashback earned 3 Very Helpful votes
J -.'s review of eBay earned 6 Very Helpful votes
J -.'s review of Wayfair earned 2 Very Helpful votes
J -.'s review of Woot! earned 10 Very Helpful votes
J -.'s review of Stop & Shop earned 3 Very Helpful votes
J -.'s review of surveyhoney.com earned 0 Very Helpful votes
J hasn’t received any thanks yous.
J doesn’t have any fans yet.
J isn’t following anybody yet.
Empty.
I placed my first order. Half of the order was returned due to quality issues or misleading...
Hello, thank you for shopping on Temu (tee-moo)! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. Best wishes, Temu team