Judy H.

I ordered a bunch of stuff as there was a promotion that you could get a sample bag with a $45 purchase. I increased my order to $45 to get the sample bag. There were four bags to choose from, one was marked "Out of stock". I choose another bag which was NOT marked out of stock. I also choose carefully my three samples that come with each order. Sephora also indicated they have 3 day standard shipping. I ordered on December 1. My order was pending for about 5 days. On about the 3rd day the promotional sample was marked out of stock. The next day it was deleted from my order. On December 8th, I received my order - with no sample bag and 3 samples which were NOT the samples that I chose and were items that I will never use. I will never order from Sephora online again.