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Judy C.

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1 Review by Judy

Fandango

  • Fandango

“A non-business”
4/6/17

Don't claim to have customer service and have your customer wait on the line for over 30 minutes and never get anyone on the line. This is completely unaccceptable. The policy that you can only stream OR download a rental, which prevents you from downloading if the streaming doesn't work, or to stream if the download is taking hours - is absurd and totally not user friendly. I purchased a 30 day rental and it disappeared from my app after just a couple weeks. Haven't been able to get CS on the line to redeem my PURCHASE. This company is a scam!

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