Save yourself a major headache in trying to actually get your package because DHL does not give consideration to customers that actually work during the day. Their delivery options are so horrid that I now have to go out of my way to retrieve my purchase. I will no longer buy from businesses that use DHL as their delivery service. Money talks and I will take my money elsewhere... You should too!
Dear Judy,
Thank you for your feedback.
Rosewholesale offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosewholesale.com/m-article-id-16.html.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
If any question, please email to support@rosewholesale.com.
Kind regards,
Rosewholesale Customer Service